- Please note that exchanges and refunds are only possible within 7 days after receipt of the item.

- Please note that if you have no unboxing video, it will not be returned or exchanged.

- Please send the inquiries via MINIRECORD App 1:1 inquiry or website - community - 1:1 inquiry.

- Please note the following information should be attached.

   Order Number:

   Album Serial Number:

   Purchaser Name:

   Reasons:

   Attached File: (Photo / Unboxing video)

                         - Photo: attach the photo in 1:1 inquiry

                         - Unboxing video: After sending it to shop@minirecord.com, and ask through 1:1 inquiry

- However, if it is due to reasons attributable to the customer, the customer should pay the shipping cost.

- Reasons for refund/non-refund may different, so please read the product sales page carefully.